Refund Policy

Once we receive your return or the seller notifies us of receipt of return, as the case may be, a refund is issued to the original payment method (in case of pre-paid transactions) or to your bank account / as Imperialmart Dreams balance (in case of Pay on Delivery orders).

Imperialmart dreams Once the refund is requested against a transaction, it cannot be cancelled by the merchant.

Imperialmart dreams Refund request will always be credited to customer source account with which the transaction was done initially.

Imperialmart dreams Refunds can be requested for a successful, settled, or partially refunded orders.

Total refund initiated in a day has to be lower than total outstanding payable amount with Imperialmart dreams. In case it is more, the refunds are not accepted.